Customer Service

Orders

Taylor Joelle Designs wants to make your shopping experience fun and convenient. Online orders can be placed 24 hours a day, 7 days a week. If you have any problems with placing your order, please contact us at: moyerenterprises@gmail.com.

Shipping

We offer free domestic shipping on all order over $35.00. On orders under $35.00, we offer $5.00 flat rate shipping. For international orders, please contact us for an accurate shipping quote.

Delivery Time

We process our orders in 1-2 business days, so that you can receive your item promptly.

Returns and Exchanges

We would like to make your shopping experience with us satisfying. If for any reason you need to return your item, you will be offered a refund, exchange or credit. Please follow the following instructions to facilitate a return:

• Please notify us by emailing: moyerenterprises@gmail.com within 10 business days of receipt of order.
• Item must be received in NEW condition, with all tags/packaging attached.
• We must receive it within 10 business days from notifying us. Upon receipt of item, we will inspect it and issue the refund/exchange/store credit as requested.
• Shipping charges will not be refunded and are the responsibility of the customer.
• Items shipped with FREE shipping will have applicable shipping charges deducted from the refund/exchange/store credit.

New Product Submission

If you are interested in carrying one of our products in your store please contact moyerenterprises@gmail.com We will then send you further details and pricing.